Shipping policy

Shipping Policy

Last updated: May 20, 2026

Thank you for shopping with Aether & Co. Below is our shipping policy to help you understand how we process and deliver your orders.

Processing Time

All orders are processed within 1 to 2 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with your tracking number.

Shipping Rates

  • Free shipping on all orders over $50
  • Standard shipping rates apply for orders under $50

Shipping fees are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times

🇺🇸 United States — 4 to 6 business days
🇨🇦 Canada — 5 to 10 business days
🇦🇺 Australia — 5 to 10 business days
🇳🇿 New Zealand — 5 to 10 business days
🇬🇧 United Kingdom — 5 to 10 business days
🌍 Rest of World — 7 to 12 business days

Please note that all delivery times are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier disruptions, weather conditions, or high shipping volumes.

Tracking Your Order

Once your order ships, you will receive a confirmation email containing your tracking number.

You may use the tracking number to monitor your shipment status at any time.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery timeframe, please contact us at:

support.aetherandco@gmail.com

We will do our best to assist and resolve the issue as quickly as possible.

Incorrect Shipping Address

Please ensure your shipping address is entered correctly before placing your order.

Aether & Co. is not responsible for orders delivered to incorrect addresses provided by customers.

If you notice an error in your shipping address, please contact us immediately after placing your order.

Damaged Items

If your item arrives damaged or defective, please contact us immediately at:

support.aetherandco@gmail.com

Include:

  • Your order number
  • Clear photos of the damaged item and packaging

We will review the issue and arrange a replacement, refund, or suitable resolution where applicable.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your local government.

These charges are the responsibility of the customer and are not included in the product or shipping price.

Contact Us

For any shipping-related questions, please contact:

Aether & Co.
📧 support.aetherandco@gmail.com